A security system is designed to defend your property. But what happens in the event your home security alarms go off in Chicago? What should you do to ensure you and your family are safe?
The first thing to do is not to panic. Know that your 24/7 monitoring specialists have you covered. Then proceed with the recommended actions to be prepared for any crisis at your property.
Our Dedicated Representatives Are There For You
A security monitoring representative is alerted in an instant whenever your Chicago home security alarms go off. After an agent is notified, they will call you without delay to ascertain what caused the alarm. Your alarm can trip due to a range of emergencies, including:
In cases when the alarm was set off by accident—like not recalling that the motion sensors are switched on when you open a window— an agent will contact you and figure out if help is needed. Give them your passcode, and they'll cancel the alarm.
If you have an urgent situation, your monitoring team member will summon first responders, including firefighters, EMS, and law enforcement, to your home. They also have the ability to act as a contact point in the event you aren't at home. Your dedicated monitoring staff will even inform authorities which entry sensor was tripped, helping them prepare for a potentially life-threatening situation. Your monitoring professional will stay on the line with you to help you stay in control and instruct you on what to do next.
Steps to Take if Your Alarm Goes Off In Chicago
Waking up in the dead of night to a security warning going off is terrifying—particularly if you have no idea why it’s going off. The most important thing to do is remain calm and take the following actions:
First, find a safe location. Round up all members of your family including pets in an expeditious manner and get into a shielded space in the house or exit as quickly as possible. It's a natural response to feel like you need to deal with the problem by yourself, but this may put you and your family at greater risk. Alternatively, focus on attempting to keep you and your family members safe and let the professionals resolve the problem.
Lastly, keep in close contact with your monitoring team and first responders. You can get conferenced in, so representatives of each team are talking together. On the other hand, if you’re not able to be in direct contact with authorities, get notifications via text. Even if your dealing with a false alarm, it's smart to keep adequately communicating to all parties so you will be ready should a legitimate crisis take place.
Defend Against Any Emergency in Chicago with Secure24 Alarm Systems
From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring you and your family are well defended. With 24-hour monitoring, smart locks, and a range of sensors, your home will turn into the safe haven you’ve always wanted. Customize your ideal home security solution by filling out the following form or reach out to (312) 319-8662 to speak with a member of our team.